UBC Film Society - Website Redesign

UBC Film Society - Website Redesign

Project overview

Project overview

Role

Product Designer, Project Manager

Timeline

2 Months

Skills

Interface Design, Branding, Logo Design

The UBC Film Society manages the theatre and is the main film club on campus. For a fee of $5, members can watch unlimited movies and attend all events the FilmSoc organizes.


After struggling to buy a membership on the website, I led the redesign and rebranding process for the entire website after identifying key pain points for both the user and the executives of the club.

The Context

"Most people just follow out instagram anyway"

The Film Society had been working based on this assumption while hosting a website designed by a club executive that had long left the club.

450

monthly website visitors

10

found membership button

The Research

Interviews with students looking to join the FilmSoc combined with an audit of the previous website revealed

"It took me a while to find the membership button"

"Some buttons just move me down to the wrong part of the same page"

"Why is there information here from 2021 ?"

Automate division of tasks

Automate division of tasks


✅ Equal division of labour

✅ App notifications and reminders

✅ Ask to swap tasks


Tasks are divided automatically while allowing flexibility to swap tasks. The points of each task can also be manually edited to allow fair division.

Standards and Accountability

Standards and Accountability


✅ Defined standards of task completion and photo requirement

✅ Point system and putting some $$ on the line


Broomies also allows users to set the standard for each task and a confirmation system to check if the standard is met.

The wager system further motivates users to complete tasks and not lose money.

User Research - It wasn't just us

Interview

After running interviews with 5 students in shared living settings and a short survey to explore the space we realized…

White boards and calendars

Students who reported using a white board or a calendar admitted that the system fell through in a couple of weeks due to maintenance requirements and no accountability system.

Students who reported using a white board or a calendar admitted that the system fell through in a couple of weeks due to maintenance requirements and no accountability system.

Text message "manager"

Some students reported using text messaging to remind their roomates about chores.

This often led to stress on the "manager"

Some students reported using text messaging to remind their roomates about chores.

This often led to stress on the "manager"

Accept defeat

In some cases, poor management led to the point where one person just gave up and did everything.

Nobody deserves that :(

A competitive analysis of other household task-splitting apps revealed that many of them lack accountability and an incentive to actually complete tasks.

Visual Design Process

Visual Design Process

Style guide

To ensure consistency when working under the tigh deadline, we created a short style guide that met the WCAG colour contrast recommendations. Our mascot, Broomie (credit: Rayna) was born at this stage to add encouragement and add delight to the user experience.

Reflection

Broomies combines effective task management features with fun elements of the wager to boost accountability and reduce chances of conflict.

Despite its promising features, Broomies also has notable limitations:

The Bad Roommate Problem

Bad roommates exist. Having to live with one is truly unfortunate. While Broomies can help unorganized roommates coordinate chores, it doesn't solve the problem of bad actors.

The Bad Roommate Problem

Bad roommates exist. Having to live with one is truly unfortunate. While Broomies can help unorganized roommates coordinate chores, it doesn't solve the problem of bad actors.

Initial Coordination

Broomies require users to initially agree on wager amounts (if participating) and the tasks necessary to be completed every week. This can sometime be difficult in shared living as people may have varying expectations on involvement.

Initial Coordination

Broomies require users to initially agree on wager amounts (if participating) and the tasks necessary to be completed every week. This can sometime be difficult in shared living as people may have varying expectations on involvement.

Is an app really the solution?

While several people we pitched the app to said that they would be open to trying Broomies, they also expressed concerns regarding the nature of the problem. Roommates who were okay with spaces getting untidy are reported to be often uncooperative to systems put in place.

More testing is required to see if Broomies can actually alleviate the problem.

Is an app really the solution?

While several people we pitched the app to said that they would be open to trying Broomies, they also expressed concerns regarding the nature of the problem. Roommates who were okay with spaces getting untidy are reported to be often uncooperative to systems put in place.

More testing is required to see if Broomies can actually alleviate the problem.

Vibe Coding

Broomies is currently being developed into a prototype to test its efficacy.